Assessment questionnaire for IC-Europe members

This questionnaire was created so that anyone who already has a relationship with the association as a member or regular sponsor/collaborator can evaluate their satisfaction with the association.

1. Overall assessment

Rating scale: 1 = Very negative 4 = Very positive NO/NR = No opinion / No reply

Your overall opinion of the association

1	2	3	4
1Item #1 1	2Item #1 2	3Item #1 3	4Item #1 4

Please rate your perception of the following items:

Management and strategy

of What and

Management and strategy

	1	2	3	4	NO/NR
1.2. Governance/leadership of the Board of Directors	11.2. Governance/leadership of the Board of Directors 1	21.2. Governance/leadership of the Board of Directors 2	31.2. Governance/leadership of the Board of Directors 3	41.2. Governance/leadership of the Board of Directors 4	NO/NR1.2. Governance/leadership of the Board of Directors NO/NR
1.3. Overall strategy of the association	11.3. Overall strategy of the association 1	21.3. Overall strategy of the association 2	31.3. Overall strategy of the association 3	41.3. Overall strategy of the association 4	NO/NR1.3. Overall strategy of the association NO/NR
1.4. Transparency of governing bodies	11.4. Transparency of governing bodies 1	21.4. Transparency of governing bodies 2	31.4. Transparency of governing bodies 3	41.4. Transparency of governing bodies 4	NO/NR1.4. Transparency of governing bodies NO/NR
1.5. Relationship with other entities	11.5. Relationship with other entities 1	21.5. Relationship with other entities 2	31.5. Relationship with other entities 3	41.5. Relationship with other entities 4	NO/NR1.5. Relationship with other entities NO/NR

Communication and marketing

	1	2	3	4	NO/NR
1.6. External/public communication of the association	11.6. External/public communication of the association 1	21.6. External/public communication of the association 2	31.6. External/public communication of the association 3	41.6. External/public communication of the association 4	NO/NR1.6. External/public communication of the association NO/NR
1.7. Internal communication of the association	11.7. Internal communication of the association 1	21.7. Internal communication of the association 2	31.7. Internal communication of the association 3	41.7. Internal communication of the association 4	NO/NR1.7. Internal communication of the association NO/NR
1.8. Website and social media presence	11.8. Website and social media presence 1	21.8. Website and social media presence 2	31.8. Website and social media presence 3	41.8. Website and social media presence 4	NO/NR1.8. Website and social media presence NO/NR
1.9. Relationship and presence in the media	11.9. Relationship and presence in the media 1	21.9. Relationship and presence in the media 2	31.9. Relationship and presence in the media 3	41.9. Relationship and presence in the media 4	NO/NR1.9. Relationship and presence in the media NO/NR

Events and activities

	1	2	3	4	NO/NR
1.10. Annual event of the association	11.10. Annual event of the association 1	21.10. Annual event of the association 2	31.10. Annual event of the association 3	41.10. Annual event of the association 4	NO/NR1.10. Annual event of the association NO/NR
1.11. Conferences, meetings, and other activities	11.11. Conferences, meetings, and other activities 1	21.11. Conferences, meetings, and other activities 2	31.11. Conferences, meetings, and other activities 3	41.11. Conferences, meetings, and other activities 4	NO/NR1.11. Conferences, meetings, and other activities NO/NR
1.12. Trips and Exchange with related groups	11.12. Trips and Exchange with related groups 1	21.12. Trips and Exchange with related groups 2	31.12. Trips and Exchange with related groups 3	41.12. Trips and Exchange with related groups 4	NO/NR1.12. Trips and Exchange with related groups NO/NR
1.13. Participation in external events (fairs, congresses, …)	11.13. Participation in external events (fairs, congresses, …) 1	21.13. Participation in external events (fairs, congresses, …) 2	31.13. Participation in external events (fairs, congresses, …) 3	41.13. Participation in external events (fairs, congresses, …) 4	NO/NR1.13. Participation in external events (fairs, congresses, …) NO/NR

Knowledge management

	1	2	3	4	NO/NR
1.14. Working groups and committees (internal or external)	11.14. Working groups and committees (internal or external) 1	21.14. Working groups and committees (internal or external) 2	31.14. Working groups and committees (internal or external) 3	41.14. Working groups and committees (internal or external) 4	NO/NR1.14. Working groups and committees (internal or external) NO/NR
1.15. Reports and publications of the association	11.15. Reports and publications of the association 1	21.15. Reports and publications of the association 2	31.15. Reports and publications of the association 3	41.15. Reports and publications of the association 4	NO/NR1.15. Reports and publications of the association NO/NR
1.16. Training materials (specific and business-related)	11.16. Training materials (specific and business-related) 1	21.16. Training materials (specific and business-related) 2	31.16. Training materials (specific and business-related) 3	41.16. Training materials (specific and business-related) 4	NO/NR1.16. Training materials (specific and business-related) NO/NR
1.17. Technical assistance through other members	11.17. Technical assistance through other members 1	21.17. Technical assistance through other members 2	31.17. Technical assistance through other members 3	41.17. Technical assistance through other members 4	NO/NR1.17. Technical assistance through other members NO/NR

Audiovisual and production

	1	2	3	4	NO/NR
1.18. Corporate identity of the association	11.18. Corporate identity of the association 1	21.18. Corporate identity of the association 2	31.18. Corporate identity of the association 3	41.18. Corporate identity of the association 4	NO/NR1.18. Corporate identity of the association NO/NR
1.19. Image perceived through all channels	11.19. Image perceived through all channels 1	21.19. Image perceived through all channels 2	31.19. Image perceived through all channels 3	41.19. Image perceived through all channels 4	NO/NR1.19. Image perceived through all channels NO/NR
1.20. Informative materials (catalogues, illustrations, …)	11.20. Informative materials (catalogues, illustrations, …) 1	21.20. Informative materials (catalogues, illustrations, …) 2	31.20. Informative materials (catalogues, illustrations, …) 3	41.20. Informative materials (catalogues, illustrations, …) 4	NO/NR1.20. Informative materials (catalogues, illustrations, …) NO/NR
1.21. Audiovisual materials (interviews, events, …)	11.21. Audiovisual materials (interviews, events, …) 1	21.21. Audiovisual materials (interviews, events, …) 2	31.21. Audiovisual materials (interviews, events, …) 3	41.21. Audiovisual materials (interviews, events, …) 4	NO/NR1.21. Audiovisual materials (interviews, events, …) NO/NR

Operative

	1	2	3	4	NO/NR
1.22. Attention and easy contact with the Secretariat	11.22. Attention and easy contact with the Secretariat 1	21.22. Attention and easy contact with the Secretariat 2	31.22. Attention and easy contact with the Secretariat 3	41.22. Attention and easy contact with the Secretariat 4	NO/NR1.22. Attention and easy contact with the Secretariat NO/NR
1.23. Speed/responsiveness of the Secretariat/Board	11.23. Speed/responsiveness of the Secretariat/Board 1	21.23. Speed/responsiveness of the Secretariat/Board 2	31.23. Speed/responsiveness of the Secretariat/Board 3	41.23. Speed/responsiveness of the Secretariat/Board 4	NO/NR1.23. Speed/responsiveness of the Secretariat/Board NO/NR
1.24. Administrative procedures with the association	11.24. Administrative procedures with the association 1	21.24. Administrative procedures with the association 2	31.24. Administrative procedures with the association 3	41.24. Administrative procedures with the association 4	NO/NR1.24. Administrative procedures with the association NO/NR
1.25. Economic management and transparency of the association	11.25. Economic management and transparency of the association 1	21.25. Economic management and transparency of the association 2	31.25. Economic management and transparency of the association 3	41.25. Economic management and transparency of the association 4	NO/NR1.25. Economic management and transparency of the association NO/NR

2. Your comments

Please describe below what you like most about the association, what you like least, how you would suggest improving it, and what new initiatives you would propose, from your perspective as a member/sponsor/regular contributor:

2.1. What you like most and your suggestions (if applicable) for improving it:

2.2. What you like least and your suggestions (if applicable) for improvement:

2.3. Your proposals for new activities and/or services for members/sponsors/collaborators:

3. Personal information

We would appreciate it if you could answer these questions to help us better understand your assessment:

What is your relationship with the association?

I am a member or regular sponsor/collaborator of the association
I am a member of a national association that is part of IC-Europe
I am not currently a member/sponsor/collaborator of the association

Shall we talk?

After submitting this questionnaire, if you would like to continue the conversation, please use any of the channels available on this www.ic-europe.org/contact